Shipping policy
Shipping Policy
Last updated: October 18, 2026
This policy explains how acesisnexus processes and delivers orders.
Processing Time
Orders are generally processed and dispatched within 2–3 business days after payment confirmation. Processing may take longer during holidays, promotions, or unusually high order volume.
Delivery Time
Estimated delivery is 20–45 business days after dispatch. Delivery may be affected by customs, carrier delays, weather, or local delivery conditions.
Free Shipping and Taxes
Orders with a merchandise value over $30 qualify for free standard shipping. Customers are not responsible for applicable taxes or duties on eligible orders.
Tracking
After dispatch, email alteixeirosegia@outlook.com with your order number to request the available tracking number. Tracking updates may take several days to appear.
Lost or Damaged Packages
If a package is lost, damaged, or has not arrived after the estimated delivery period, contact us with your order number and shipping details. If the carrier confirms that a shipment was lost, we will arrange a replacement shipment or another reasonable resolution.
Incorrect Address
Please verify your address before checkout. Contact us immediately if an address correction is needed before dispatch.
Contact
Acesis Holdings Corp., trading as acesisnexus
8085 S Chester St, Centennial, CO 80112, United States
Email: alteixeirosegia@outlook.com
Website: https://acesisnexus.com